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Ambulatory Consults, Urgent Treatment & Evaluations (ACUTE) Psychiatry

About Our Program

The Ambulatory Consults, Urgent Treatment and Evaluations (ACUTE) Psychiatry Program at Montefiore Einstein provides timely psychiatric consultations and urgent care. This unique program addresses the gaps in traditional psychiatric services without overburdening outpatient clinics or relying solely on emergency care. We deliver accessible, responsive care for individuals seeking a path to psychiatric care.

Our multidisciplinary team provides collaborative care within the expansive Montefiore Einstein hospital network. We provide real-time psychiatric support in partnership with the following divisions:

  • Urology
  • Family Medicine
  • Transplant
  • Critical Care Medicine
  • Oncology
  • Hematology
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Our Services

The ACUTE Psychiatry Program focuses on expediting psychiatric services that integrate seamlessly with other Montefiore Einstein departments and services. Our team also works on enhancing internal processes that facilitate access to Montefiore Einstein’s extensive outpatient network, ensuring close follow-up for patients transitioning between levels of care.

We partner with the following specialized programs to support our patients:

  • Surgical readiness pathways to expedite psychiatric evaluations for bariatric and transgender and nonbinary (TGNAB) gender-affirming medical interventions
  • Specialized evaluations for dementia, reproductive psychiatry, sexual wellness and surgical readiness
  • Crisis prevention to reduce psychiatric emergencies, medication lapses and unnecessary emergency department and inpatient admissions
  • Various internal programs that provide high-quality care to underserved populations in our community while facilitating access to appropriate treatment programs

For more information, please call the Patient Access Center (PAC): 718-684-7173. Our intake team will ask you a brief series of questions to help us determine the best scheduling pathway for your concern. 

Your ACUTE Psychiatry Team

Our social workers, psychiatrists, psychologists and interns specialize in urgent care, neurocognitive disorders and surgical consultations, ensuring timely, patient-centered care that integrates with existing programs in the Montefiore Einstein Health System.

Melissa Cintron-Arroyo, LCSW

Melissa Cintron-Arroyo, LCSW

Clinical Manager
Marlene De La Cruz

Marlene De La Cruz

Administrative Supervisor