Curriculum

The Gerren Joseph Faustini Administrative Fellowship Program offers a dual structure of rotational learning and project-based work. Fellows gain comprehensive exposure to healthcare operations by rotating through various departments across Montefiore Einstein, while also leading and supporting strategic initiatives that directly impact clinical efficiency, patient access, and revenue generation. This structure allows fellows to develop a well-rounded understanding of practice management while building critical skills in leadership, financial analysis, and operational improvement that contribute to the medical center’s overall performance.

Explore some of the recent projects our Administrative Fellows have successfully led and contributed to.

• Practice management
• Revenue cycle management
• Financial forecasting and budget creation
• Customer service and patient experience
• Elective rotation tailored to the fellow’s professional interests
  • Examples of past elective rotations include:
    • Professional Services and Revenue Cycle
    • Psychiatry and Behavioral Health
    • Infectious Disease Clinic/ Center for Positive Living
    • Orthopedic Services
    • Transplant Services
    • Children’s Hospital
    • Quality Assurance/Risk Management
    • Joint Commission Practice Preparedness

Examples of Projects by Fellows:

• Planning and operations for new outpatient sites (e.g., Montefiore Einstein Advanced Care, Child Outpatient Psychiatry Department)
• Development of a revenue cycle dashboard
• Self-pay and copay collection improvement initiatives
• Specialty clinic planning and implementation
• Reimbursement and revenue analysis across service lines
• Support for quality improvement and ED transfer workflows
• Front desk and access workflow standardization
• Business planning for the Gastroenterology department
• Referral workflow redesign for the Infectious Disease Clinic/ Center for Positive Living
• Redistribution of patient panels and provider onboarding
• Creation of Epic templates for scheduling and clinical documentation
• Design of training materials and onboarding guides for clinical coordinators
• Encounter form redesign and patient visit analysis
• Development of “Effective Teamwork” and staff engagement initiatives
• Internship candidate recruitment and program SOP creation