Request Medical Records
It is the obligation of Montefiore Einstein to protect the confidentiality of a patient’s medical record. Any information contained in the medical record is confidential and protected by federal and state law.
Medical records requests are generally granted to the patient, an authorized patient representative, or another party, which may include, but not be limited to, another physician, medical facility, attorney, court or insurance company.
What to Know
You can request copies of your medical records as well as radiological and diagnostic images like X-rays directly in your provider’s office, by mail or in person. Requests for medical records can be made by you, an authorized representative or approved parties, including:
- Physicians or medical facilities
- Attorneys or courts
- Insurance companies
Applicable Fees & Delivery Expectations
A fee of $0.75 per page may be charged for paper records or $6.50 for digital copies of records on a disc. There is no charge for records sent directly to another healthcare provider or medical facility. In accordance with New York State law, requests are processed within ten days after the authorization is received.
Amendments
HIPAA provides you the right to amend your medical record. If you believe the information in your record is incorrect, you can request an amendment. A healthcare provider will review and respond to your request. A request to amend records can be filed in person by visiting one of our Montefiore Health Information Management (HIM) locations, where a member of our team can coordinate the amendment process.
Montefiore Health Information Management (HIM) Locations
Health Information Management
Jack D. Weiler Hospital (Einstein Campus)
1825 Eastchester Road, Second Floor, Room 2 South-01
Bronx, NY 10461
Monday – Friday: 8:30 AM – 5:00 PM
Health Information Management
Montefiore Wakefield Hospital (Wakefield Campus)
600 East 233rd Street, First Floor (Ask security for directions)
Bronx, NY, 10466
Monday – Friday: 8:30 AM – 5:00 PM
Health Information Management
Westchester Square Campus
2475 St. Raymonds Avenue, Second Floor, Room 2-9
Bronx, NY 10461
Monday – Friday: 8:30 AM – 5:00 PM
Health Information Management
Moses Campus and Children’s Hospital at Montefiore Einstein (CHAM)
3411 Wayne Avenue, Sixth Floor (Ask security for directions)
Bronx, NY 10467
Monday – Friday: 8:30 AM – 5:00 PM
Health Information Management
Montefiore Hutchinson Campus
1250 Waters Place, Main Lobby
Bronx, NY 10461
Monday – Friday: 8:30 AM – 5:00 PM
Hours of operation are Monday – Friday: 8:30 AM – 5:00 PM
If you have any further questions, please visit one of our offices or contact 718-920-4921.