We Are Here to Help You
Montefiore Mount Vernon is proud to provide care to the communities of southern Westchester and the Bronx border region. Our physicians, nurses, specialists, and support staff are dedicated to creating a compassionate and welcoming environment for every patient, visitor, and family member who comes through our doors.
Whether you are receiving care at our hospital or visiting a loved one, we understand you may have questions. Here, you will find helpful resources and information to guide you through your care experience. If you need assistance beyond the information provided below, please do not hesitate to contact us—we’re here to help.
General Information
We ask visitors to follow these guidelines to ensure that the patient environment remains safe, calm and supportive of healing.
- Please cooperate with all requests from hospital staff. There may be times when visitors are asked to temporarily leave a patient’s room or change locations while a patient is being attended to. However, visitation will never be denied based on race, color, national origin, religion, sex, physical appearance or disability.
- No smoking.
- Safeguard your valuables, such as purses.
- Protect and respect the privacy of all patients.
- Be sensitive to the patient’s condition (and their roommate’s), and limit the visit accordingly.
- Speak quietly, and help limit noise.
- Check whether cell phone use is permitted in your area, as it may interfere with medical equipment.
- Follow staff instructions in times of emergency or special alert.
- Be aware that Montefiore Mount Vernon reserves the right to inspect bags and packages being brought into or removed from the hospital.
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Manage Your Healthcare Online With Montefiore MyChart
With Montefiore MyChart, you can handle all your healthcare needs online. It’s free to use and accessible from any computer, tablet or smartphone.
- Have face-to-face video appointments with your doctor
- Schedule or request appointments
- Send secure messages to your doctor
- View and pay bills securely
- Check test results
- Check in for upcoming appointments
- And more